oceanslotPrivacy Policy

This page describes what we collect when you use oceanslot and how we keep that data protected. We at oceanslot take your privacy seriously. When you register, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place bets on football, live-dealer tables, or slot games, we collect information necessary to verify your identity, process your payments, and comply with applicable law.

Our privacy commitments are straightforward: we collect only what we need, we do not sell your data to third parties for marketing, and we use industry-standard encryption to protect your account. This policy explains our practices in plain language. If you have questions about how we handle your information, contact our support team.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect on oceanslot

We collect data in three categories: account information, payment information, and activity logs.

Account information: Your email, phone number, full name, date of birth, and government-issued ID (national ID, passport, or driver's license). We use this to verify your identity and comply with anti-money-laundering regulations.
Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, timestamp, and payment method. We do not store your full card or bank account number; payment processors handle that data.
Activity logs: We log your login times, bets placed, game results, and withdrawals. This helps us detect fraud and resolve disputes.

How We Use Your Data

We use your data for five purposes: account verification, payment processing, fraud prevention, legal compliance, and customer support.

Account verification: We verify your identity using your government ID and cross-check your information against public records.
Payment processing: We share your payment information with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank to process deposits and withdrawals.
Fraud prevention: We analyze your activity for suspicious patterns—unusual login locations, rapid withdrawals, or duplicate accounts.
Legal compliance: We retain records to comply with anti-money-laundering laws and respond to law enforcement requests.
Customer support: We use your data to respond to your inquiries and resolve account issues.

We do not sell your data

We do not sell your personal information to third parties for marketing or advertising. We share data only with payment processors, fraud-prevention services, and law enforcement when legally required.

Third-Party Processors

Our oceanslot platform relies on third-party services to process payments and detect fraud. When you deposit via online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, those payment providers receive your transaction details. We do not control how they use that data; their privacy policies apply to their processing.

We also use fraud-detection services that analyze your login patterns and betting behavior. These services may store your data on servers outside Indonesia. We require all third-party processors to maintain confidentiality and use your data only for the purposes we specify.

How Long We Keep Your Data

We retain your account information for as long as your oceanslot account is active. After you close your account, we keep records for seven years to comply with anti-money-laundering regulations. Payment records are retained for the same period. Activity logs are deleted after two years unless we are investigating a dispute or fraud claim.

Your Rights

You have the right to access, correct, and delete your personal data. To exercise these rights, contact our support team with your request. We will respond within 30 days. You also have the right to object to our processing of your data, though this may prevent you from using oceanslot.

If you believe we have mishandled your data, you can file a complaint with the Indonesian Personal Data Protection Authority or your local data protection regulator.

Cookies and Tracking

Our oceanslot platform uses cookies to keep you logged in and remember your preferences. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but this may prevent oceanslot from functioning properly.

Data Security

We use industry-standard encryption (TLS 1.2 or higher) to protect your data in transit. Your password is hashed and salted before storage. We do not store your payment card details; payment processors handle that. Our servers are protected by firewalls and intrusion-detection systems.

No security system is perfect. If we discover a data breach, we will notify affected users within 72 hours and cooperate with law enforcement.

Contact Us About Privacy

If you have questions about our privacy practices or want to exercise your rights, contact our support team. We respond to privacy inquiries in English and Indonesian. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta can reach us via email or live chat.

We update this privacy policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on oceanslot. Your continued use of oceanslot after changes take effect means you accept the updated policy.

This privacy policy is effective as of the date posted on oceanslot. We are committed to protecting your data and maintaining your trust.